Shipping Policy
Last Updated: March 2026

Thank you for shopping with © Bold by Grace™ & Bold by Grace Creations™. All Rights Reserved. We strive to process and ship orders as quickly as possible while maintaining quality and accuracy.

1. Order Processing
Many items sold through Bold by Grace Creations™ are made to order and carefully pressed specifically for each customer. Orders typically process within 3–5 business days depending on current order volume and the day the order is placed. Orders submitted on weekends or holidays will begin processing on the next business day.

Custom orders may require additional processing time due to designing, editing, customer approvals, and occasionally needing to order specific apparel or materials. Once customer approval has been finalized and payment has been successfully processed through our system, production will begin. While turnaround times may vary depending on current order volume, communication response times, and product availability, most custom orders are often completed sooner; however, please allow up to 10 business days during higher-volume periods.

2. Shipping Time (Made-to-Order Apparel)
Once shipped, delivery within the United States typically takes 3–7 business days, depending on your location and the shipping carrier.

4. Shipping Locations
We currently ship within the United States and U.S. territories, including:

• P.O. Boxes
• APO / FPO military addresses
• Puerto Rico
• Guam
• U.S. Virgin Islands
• American Samoa

5. Tracking Information
Once a shipping label has been created, you will receive a tracking number by email. Tracking updates may take 24–48 hours to appear in the carrier’s system.

6. Shipping Delays
Shipping delays can occasionally occur due to factors outside our control including weather conditions, holidays, or carrier disruptions. Bold by Grace™ & Bold by Grace Creations™ are not responsible for delays caused by shipping carriers once a package has been shipped.

7. Incorrect Shipping Address
Customers are responsible for entering the correct shipping address at checkout. If an incorrect address is provided, we cannot guarantee delivery and additional shipping charges may apply if the package must be reshipped.

8. Lost or Stolen Packages
Once a package is marked Delivered by the shipping carrier, it is considered successfully delivered. Bold by Grace™ & Bold by Grace Creations™ are not responsible for lost or stolen packages after delivery confirmation.

9. Contact Information
If you have questions regarding your order or shipping status, please contact:
📧 hello@boldbygrace.com